Privacy Policy

Effective Date: September 30, 2026

Last Updated: September 30, 2026

Dharm Shanti LLC, doing business as All Star Cleaners (“All Star Cleaners,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit allstarscleaners.com, schedule services, make payments, use our pickup and delivery service, communicate with us, receive text messages, or otherwise interact with All Star Cleaners.

1. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information.

Contact Information

This may include:

Name
Email address
Telephone number
Pickup or delivery address
Billing address
Other contact information you provide

Order and Service Information

This may include:

Garments or items submitted for service
Requested cleaning services
Alteration instructions
Special-care instructions
Stain or garment-condition notes
Pickup and delivery preferences
Order history
Transaction history
Customer-service communications
Discounts or promotions used

Pickup and Delivery Information

When you use pickup and delivery, we may collect:

Pickup and delivery addresses
Delivery instructions
Gate or access instructions provided by you
Preferred pickup locations
Preferred unattended delivery locations
Pickup/delivery dates and times
Driver or route records
Delivery confirmation information

Where used for operational purposes, delivery documentation may include photographs, timestamps, mapping/location information associated with a service stop, or similar records used to confirm that a pickup or delivery occurred.

Payment Information

When you make a payment, payment information may be collected and processed by our payment-processing providers.

Depending on the payment system used, we may receive transaction information such as:

Payment status
Amount
Transaction identifier
Payment method type
Limited card details such as the last four digits

We generally do not need to receive or store your complete payment-card number when payment is processed directly by a third-party payment provider.

Communications

We may collect information contained in communications you send to us by:

Email
Telephone
Text message
Website forms
Customer-service communications
Other communication channels we make available

Website and Device Information

When you use our website, we or service providers working on our behalf may automatically collect certain technical information, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of access
Referring pages
Website interactions
Cookie or similar technology identifiers

The exact information collected depends on the technologies and service providers used on our website.

2. How We Collect Information

We may collect information:

Directly from you, such as when you create or place an order, schedule pickup or delivery, make a payment, contact us, request an alteration, or sign up for communications.

Automatically, when you visit or interact with our website through cookies and similar technologies.

From service providers, such as payment processors, website providers, scheduling platforms, communications providers, or delivery-related technology providers involved in providing services to you.

3. How We Use Information

We may use personal information to:

Process dry-cleaning, laundry, wash-and-fold, alteration, and other service orders;
Schedule and complete pickups and deliveries;
Process payments;
Provide order updates;
Communicate with customers;
Respond to questions, requests, complaints, or claims;
Maintain customer and order records;
Improve our services and customer experience;
Operate, maintain, secure, and improve our website;
Prevent fraud, misuse, or security incidents;
Maintain accounting and business records;
Comply with legal and regulatory obligations;
Establish, exercise, or defend legal claims;
Send marketing communications where permitted by law and consistent with your communication choices; and
Perform other purposes disclosed to you when information is collected.

4. Text Messages

If you provide your mobile number, we may use it to communicate with you about your services. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to stop receiving text messages from us, or HELP for help.

Transactional and Service Messages

These may include:

Pickup reminders
Delivery notifications
Driver communications
Order-status updates
Ready-for-pickup messages
Payment-related communications
Customer-service messages

Promotional Messages

If you provide the consent required by applicable law, we may send promotional text messages concerning discounts, special offers, new services, or other marketing information.

Consent to receive promotional text messages is not a condition of purchasing goods or services from All Star Cleaners.

Message frequency may vary. Message and data rates may apply.

You may opt out of promotional text messages by replying STOP. Reply HELP for help.

For assistance, contact 909-902-9393 or allstar91710@gmail.com.

We may retain records relating to SMS consent and opt-out requests as reasonably necessary for compliance purposes.

We do not sell or share your SMS opt-in data or personal information with third parties or affiliates for marketing or promotional purposes. Your mobile number and text-messaging consent are shared only with service providers that help us deliver the messages you have requested.

5. Email Communications

We may send transactional emails related to orders, payments, deliveries, and customer-service matters.

If you receive promotional email from us, you may unsubscribe using the unsubscribe instructions contained in the message or contact us at allstar91710@gmail.com.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies that help us:

Operate the website;
Remember user preferences;
Understand website traffic and usage;
Improve website performance;
Detect fraud or security problems; and
Support analytics or advertising functions, if implemented.

Some cookies may be placed by third-party providers whose services are incorporated into our website.

Your browser may allow you to block or delete cookies. Doing so may affect certain website functions.

7. California Do Not Track Disclosure

Some web browsers provide a “Do Not Track” (“DNT”) setting.

Because there is not necessarily a single universally applied standard governing all DNT signals, our website may not respond to traditional browser DNT signals.

Where required by applicable law, we will process legally recognized browser-based privacy preference signals in the manner required by that law.

Third parties providing analytics, advertising, embedded content, or similar technologies may collect information about website activity over time and across different websites depending on the technologies implemented on our site.

8. How We Disclose Information

We may disclose personal information to service providers and contractors that help us operate our business, including providers of:

Website hosting and technology
Online scheduling
Payment processing
Text messaging and email communications
Customer-management or point-of-sale systems
Pickup and delivery technology
Data storage
Analytics
Accounting and professional services
Security and fraud prevention

These providers may receive information reasonably necessary to perform services for us.

We may also disclose information:

When required by law, subpoena, court order, or legal process;
To protect our customers, employees, property, rights, or security;
To investigate fraud or unlawful activity;
In connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction; or
With your direction or consent.

9. Sale and Sharing of Personal Information

All Star Cleaners does not intend to sell customer information for money as part of its ordinary dry-cleaning business.

However, California privacy law may define “sale” and “sharing” more broadly than an ordinary exchange of information for money, particularly where certain advertising or cross-context behavioral advertising technologies are used.

If our website uses technology that constitutes a “sale” or “sharing” of personal information under applicable California law, and those requirements apply to our business, we will provide the notices and opt-out mechanisms required by law.

We will update this Privacy Policy as appropriate if our data practices materially change.

10. Children’s Privacy

Our services are intended for customers arranging garment-care and related services and are not directed to children under 13.

We do not knowingly seek to collect personal information online directly from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact us.

11. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.

However, no website, electronic transmission, database, or information system can be guaranteed to be completely secure.

Customers should therefore use reasonable care when transmitting information electronically and should not send sensitive payment-card information through ordinary email or text message unless specifically directed to a secure system.

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining transaction and customer records, resolving disputes, complying with tax, accounting, legal, and regulatory obligations, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and the reason it is maintained.

When information is no longer reasonably required, we may delete, de-identify, or otherwise dispose of it consistent with applicable law and our business practices.

13. Accessing or Updating Your Information

If you would like to update or correct information associated with your customer account or service records, you may contact us at:

allstar91710@gmail.com
909-902-9393

We may need to verify your identity before making certain changes.

14. California Privacy Rights

California residents may have privacy rights under various California laws.

The specific rights available to you depend in part on which laws apply to All Star Cleaners and the particular information involved.

Where applicable, those rights may include the right to request:

Information about personal information collected;
Access to certain personal information;
Deletion of certain personal information;
Correction of inaccurate personal information;
Information concerning categories of personal information disclosed to third parties;
Opt-out from certain sales or sharing of personal information;
Limitation of certain uses or disclosures of sensitive personal information; and
Non-discriminatory treatment for exercising applicable privacy rights.

Not every California privacy right applies to every business or every type of personal information.

If the California Consumer Privacy Act (“CCPA”), as amended, applies to All Star Cleaners, we will honor verified consumer requests and provide required notices and privacy choices in accordance with that law.

To submit a privacy-related request, contact:

Email: allstar91710@gmail.com
Phone: 909-902-9393

Please state that your communication concerns a California Privacy Request.

We may request information reasonably necessary to verify your identity and process your request.

You may also use an authorized agent to submit a request where permitted by applicable law, subject to appropriate verification.

We will not unlawfully discriminate against a customer for exercising an applicable California privacy right.

15. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

We do not control the privacy practices of independent third parties, and this Privacy Policy does not govern information you provide directly to an unrelated third party.

We encourage you to review the privacy policies of third-party services you use.

16. Payment Processors

Online payments may be processed through third-party payment processors.

Those providers may collect payment-card and other transaction information directly from you and process that information according to their own privacy policies and contractual obligations.

We encourage customers to review the privacy information presented by the applicable payment provider during checkout.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When we make changes, we will update the Last Updated date at the top of this policy.

If changes are material, we may provide additional notice where appropriate or required by law.

We encourage customers to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, contact:

All Star Cleaners
Operated by Dharm Shanti LLC
Tustin, California
Website: allstarscleaners.com
Email: allstar91710@gmail.com
Phone: 909-902-9393